July 8, 2006

i have started work at CGH for 1 week and GOSH, i already have more den 5 files piling up on my table, waiting for me to do documentation.
Basically, my job scope is to
1. Interview outpatients to assess their financial status
2. After assessment, see if they qualify for assistance
3. If they qualify, issue them assistance card.
4. Document everything in the computer system

Sounds easy, BUT IT IS NOT!!
You gotta interview patients one after another loh.. After you interviewed one, there is another case file on your table and you gotta interview that patient..

Somemore, you gotta assess the patient's financial status very carefully.. coz some patients might be evasive about their financial status.. so, you gotta be very firm in asking the patients for supporting documents, and reject them for assistance if they dun qualify..

And sad to say, i have rejected one application as well as made one major mistake in approving one application... :(





one week seems to pass so quickly and yet so slowly.. ..

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