=[L]ing 的无聊日记=

Ling made a boo boo today... A real BOO BOO..

Supposed to have a patient going for an interview today but was messed up due to Ling's negligence of not informing the other party that patient's family is supposed to bring this patient for interview.

Haiz.. this made everyone pissed, i supposed. Those who have helped to make the interview possible, those who have kindly agreed to standby at the Home.. ...

This made Ling rethink: What went wrong?

Is it Ling's forgetfulness?
Is it Ling's loss of concentration to do things immediately?
Or is it that Ling is not suitable to do coordination work??

What could have been done, or done better?
To notify everyone involved immediately upon confirmation of a plan.
Double check on plan.

This is what Ling should do. Reflecting and prevent similar incidents from happening.
But another side of Ling is trying to minimise the fault on her (that's bad):
- Ling is helpful enuff to still follow-up on patient even though the patient is not in the hospital now.
- Ling should not be too nice next time. Leave it for other people to handle themselves. Out of sight. Out of mind.
- too many cooks spoils the broth. Too many people involved in the communication makes things complicated

Haiz. This incident bothers Ling a lot.
Coz poor patient missed a good chance due to Ling..

Service recovery to be done asap.
Bad Ling.
Ling will have difficutly sleeping tonight. confirm.